Innovative Security and Web Based Access Control Solutions
Technical Support
NOTE: Before you contact support, please review the power and network resources as well as checking your error logs. Verify that all services are running, restart services and re-check the error logs.
If you still need support, you must complete the entire form below and e-mail the most recent error logs to us. You must have an annual support agreement in place and have complete ALL items in the form before a support ticket can be created. If you do not have an agreement in place, please call Jim Andrews at 952-898-5500 so we can provide you the details on the support programs available.
Technical Support is available M-F from 8am-5pm CST. You can call 952-898-5500 for technical support if you have a support agreement in place. Please send the information in the form below before you call. Thank you.